Welcome to the Aeon, Amphibic & City Portal Support Centre
Current Network Notices:Upstream providers has resolved all connectivity issues at 11:45.E-mail and other affected services is back up and working since then.
We apologise for the inconvenience and are waiting feedback on exactly what caused the widespread network outage this morning.
NOTE: In case of an e-mail outage you might not be able to log support request via e-mail to firstname.lastname@example.org. If this is the case you can make use of the web interface of our support system at http://helpme.amphibic.co.za to log support request.
Notices of service outages are also published on our Facebook page at http://fb.me/AmphibicDesign and at http://helpme.amphibic.co.za .
FRIDAY 01/06/2018 09:00
There are intermittent internet connectivity issues originating in Gauteng but also affecting other areas. Upstream engineers are attending to the problem.
This is also affecting e-mail services for a large part of our users.
All Aeon Computer, Amphibic ITC, Kimberley City Portal and IneXt support issues are managed via the Aeon Support Ticket System.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.