Welcome to the Aeon, Amphibic & City Portal Support Centre
Current Network Notices:
STATUS GREEN20171012 07:30 UPDATE: STATUS GREEN
All connectivity has been restored and all systems are online.
20171012 06:45 STATUS ORANGE - EMAIL SERVICES (PROBLEM RESOLVED ALL SERVICES UP AND REACHABLE)
There is an upstream problem with certain ISP's experiencing very slow/no connectivity to the Rosebank area data centres. This will impact e-mail sending and receiving speeds or no connection to mail services from certain ISP networks.
Upstream support engineers are attending to the problem.
All Aeon Computer, Amphibic ITC, Kimberley City Portal and IneXt support issues are managed via the Aeon Support Ticket System.
Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.